Laptop, Chromebook and Email Support

Please contact our IT Helpdesk, located in Nashville, for any trouble related to your laptop computer or email support.  (615) 277-8924 or cpshelpdesk@bethelu.edu.

Note: For Online Classroom (V-Camp) support, please call 1-800-313-3450

Frequently Asked IT Questions

Email Questions

Post Office Protocol (POP) is a protocol or language that transfers email from servers and allows it to be accessible using a email client. There are numerous choices of email clients such as Outlook, Apple Mail, and Eudora which use POP to deliver email.

Some of the advantages of using email clients is that your email is stored locally on your devices and available to you offline. This means that you only need to be connected to the internet when trying to send or receive email. Another great advantage of using POP and an email client is that you can view multiple email accounts in one email box at once, consolidating your email can be a time saver if you have multiple email accounts to manage.

You can learn more about the basics of POP here.

Can you POP your Bethel Gmail account to a email client?

Yes, you can pop your email into another email client such as Outlook, Apple Mail, and Eudora!

Learn how to pop your Gmail here

 

Tag: email

In order to send files or attachments from your Gmail you will need to know where the file is located in your computer.

Add an attachment to your email

  • Create a new email by clicking Compose in the top left of your screen
  • To attach a file to your new email message, click the paperclip icon, next to the send button.
  • Now you will need to browse to your files location and click on it.
  • Clock Open.

Remove attachments

  • Remove attachments from your email message by clicking on thexnext to the file near the bottom of your message.

Attachment limits on file size

Many email systems place limits on the size of file attachments to no more than 5 or 10 megabytes in size. Gmail allows you to send attachments up to 25 megabytes (MB). There are a number of alternatives to sending files which are larger.

You can take advantage of GoogleDrive by visiting:https://drive.google.com

Google Drive comes with 15 GB of free storage and allows users to transfer files of larger size between computers with ease and very little hassle.

Tag: email

If you have forgotten your Bethel student email password or username, please contact the Help Desk by visiting:

http://bethelsuccess.net/email/

Tag: email

You can login to your Bethel University student email by visiting:

https://mail.google.com/a/bethelu.edu

Tag: email

Many email systems place limits on the size of file attachments to no more than 5 or 10 megabytes in size. There are a number of alternatives to sending files which are larger.

You can take advantage of GoogleDrive by visiting: https://drive.google.com

Google Drive comes with 15 GB of free storage and allows users to transfer files of larger size between computers with ease and very little hassle.

Tag: email

You can change your password at anytime by following the steps below:

  • Sign in to your Bethel Gmail account
  • In the top right hand corner, to the right of your name, click the Gmail Apps icon 
  • Click on the “My Account” option
  • In the “Sign in and Security” section, select Signing into Google
  • Choose Password
  • Enter your password information, and then select Change Password
Tag: email

Post Office Protocol (POP) is a protocol or language that transfers email from servers and allows it to be accessible using a email client. There are numerous choices of email clients such as Outlook, Apple Mail, and Eudora which use POP to deliver email.

Some of the advantages of using email clients is that your email is stored locally on your devices and available to you offline. This means that you only need to be connected to the internet when trying to send or receive email. Another great advantage of using POP and an email client is that you can view multiple email accounts in one email box at once, consolidating your email can be a time saver if you have multiple email accounts to manage.

You can learn more about the basics of POP here.

Can you POP your Bethel Gmail account to a email client?

Yes, you can pop your email into another email client such as Outlook, Apple Mail, and Eudora!

Learn how to pop your Gmail here

Tag: email

General Questions

There are a number of ways to ensure that your personal sensitive information is safe while using the internet or sending an email.

  • Use trusted and secure websites when entering your personal sensitive information.
  •  Look for a secure connection on websites, https (not http) should appear in the websites URL address. The S in https indicates that the site is a secure connection.
  • Use caution when working over a wireless connection. Any sensitive information including passwords that are sent over a non encrypted wireless connection are relatively easy for hackers to intercept.
  • Don’t send personal sensitive information via text or instant message as these are generally not secure methods.
  • Use extreme caution with file-sharing software as this opens your computer up to possible attacks from hackers and malicious files.
Tag: email

Bethel Univsersity, College of Professional Studies
Information Technology Help Desk
1801 West End Ave Suite 220
Nashville, TN 37203

(615) 277-8924

cpshelpdesk@bethelu.edu

Open from 8-6 pm Monday-Friday

Google Apps Questions

Many email systems place limits on the size of file attachments to no more than 5 or 10 megabytes in size. There are a number of alternatives to sending files which are larger.

You can take advantage of GoogleDrive by visiting: https://drive.google.com

Google Drive comes with 15 GB of free storage and allows users to transfer files of larger size between computers with ease and very little hassle.

Tag: email

Post Office Protocol (POP) is a protocol or language that transfers email from servers and allows it to be accessible using a email client. There are numerous choices of email clients such as Outlook, Apple Mail, and Eudora which use POP to deliver email.

Some of the advantages of using email clients is that your email is stored locally on your devices and available to you offline. This means that you only need to be connected to the internet when trying to send or receive email. Another great advantage of using POP and an email client is that you can view multiple email accounts in one email box at once, consolidating your email can be a time saver if you have multiple email accounts to manage.

You can learn more about the basics of POP here.

Can you POP your Bethel Gmail account to a email client?

Yes, you can pop your email into another email client such as Outlook, Apple Mail, and Eudora!

Learn how to pop your Gmail here

Tag: email